1. Introduction
Welcome to XingFei (“Website”, “we”, “our”, “us”). Your privacy is of utmost importance to us. This Privacy Policy outlines how XingFei Technology Co., Ltd. collects, uses, and protects your personal data when you access and interact with our Website located at https://xing-fei.com (Link). By using this Website, you consent to the practices described in this Privacy Policy.
If you have any questions or concerns regarding this Privacy Policy, you can contact us via:
• Email: service@xing-fei.com (Link)
• Contact Page: https://xing-fei.com/contact (Link)
2. Company Information
• Company Name: XingFei Technology Co., Ltd.
• Registered Location: Hong Kong, China
• Office Address: Block-C, 28F, Tower3, Pointcity, Bantian Street, Longgang District, Shenzhen, Guangdong, China, 518129
3. Information We Collect
We collect and process the following types of information:
3.1. Information You Provide
• Contact Form and Chat Window: When you submit information via our contact form or chat window, we may collect your name, email address, phone number, and any other details you provide.
• Purchases and Services: If you purchase products or services through the Website, we may collect billing details, delivery addresses, and payment information.
3.2. Automatically Collected Information
When you visit our Website, we may automatically collect certain information about your interaction, including:
• Your IP address
• Browser type and version
• Device type
• Operating system
• Referring website
• Pages you visit on our Website and the time spent on them
3.3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website. For more details, please refer to Section 8: Cookies Policy.
4. How We Use Your Information
We collect and use your information for the following purposes:
• Providing Services: To process and fulfill your orders, deliver products, and provide support.
• Communication: To respond to your inquiries and provide customer support.
• Improving the Website: To analyze how users interact with our Website and enhance its functionality.
• Legal Compliance: To comply with applicable legal obligations or respond to lawful requests.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
• Service Providers: Trusted third parties who help us operate our Website, such as payment processors, hosting providers, and customer support platforms.
• Legal Authorities: If required by law or to protect our rights, users, and business interests.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. Security of Your Data
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Cookies Policy
Cookies are small text files placed on your device to improve your experience on our Website.
8.1. Types of Cookies We Use
• Essential Cookies: Necessary for the functioning of the Website.
• Performance Cookies: Collect information on how users interact with our Website.
• Functional Cookies: Allow the Website to remember your preferences and settings.
• Analytics Cookies: Help us analyze Website traffic and user behavior.
8.2. Managing Cookies
You can manage or disable cookies through your browser settings. Note that disabling cookies may impact the functionality of the Website.
9. User-Generated Content
If you upload text or images through our contact form or chat functionality, you are solely responsible for ensuring that the content complies with applicable laws and does not infringe any third-party rights.
10. International Data Transfers
As a global company, your information may be transferred to and stored on servers located in different countries. By using our Website, you consent to the transfer of your information to these locations, including those outside your country of residence.
11. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
• The right to access and request a copy of your personal data.
• The right to rectify any inaccuracies in your personal data.
• The right to request the deletion of your personal data.
• The right to object to the processing of your data for specific purposes.
• The right to withdraw your consent for data processing.
To exercise these rights, contact us at service@xing-fei.com (Link).
12. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.
13. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the bottom of this page reflects the latest changes. Continued use of our Website after updates signifies your acceptance of the revised policy.
15. Contact Information
If you have any questions or concerns about this Privacy Policy, you can reach us at:
• Email: service@xing-fei.com (Link)
• Contact Page: https://xing-fei.com/contact (Link)
Last Updated: January 22, 2025